Legal information

On this page, you will find our legal documents governing the delivery of our services and our cooperation with customers and partners.

The documents describe the rights, obligations, and framework applicable to the use of our solutions, including our Master Subscription and Services Agreement (MSA), Data Processing Agreement (DPA), Service Level Agreement (SLA), and General Terms and Platform Policies (General Terms).

We recommend that you familiarize yourself with the content to ensure a clear understanding of the applicable terms, responsibilities, and service levels. If you have any questions regarding the documents, please do not hesitate to contact us.

Below you will find an overview outlining the order of precedence between the various documents forming part of our service framework.The General Terms, SLA, and DPA apply to the use of Octaos’ services, regardless of whether a signed agreement has been entered into. By using Octaos’ services, you accept the terms set out in these documents.